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Careers / Counter Attendants, Cafeteria, Food Concession, and Coffee Shop |
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Job Requirements |
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Experience:
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before. |
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Education:
Some of these occupations may require a high school diploma or GED certificate. |
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Training:
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job. |
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Top 5 Skills |
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Top 5 Abilities |
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Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Service Orientation —
Actively looking for ways to help people. |
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Speaking —
Talking to others to convey information effectively. |
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Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do. |
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Reading Comprehension —
Understanding written sentences and paragraphs in work related documents. |
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Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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Near Vision —
The ability to see details at close range (within a few feet of the observer). |
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Speech Recognition —
The ability to identify and understand the speech of another person. |
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Speech Clarity —
The ability to speak clearly so others can understand you. |
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Knowledge |
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Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Interesting Fact |
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Female-owned businesses are now growing at twice the rate of all private companies. |
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Did you know... |
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The MyPlan.com Jr. College Database provides detailed profiles on more than 1,100 different community colleges in the U.S. |
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