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Careers / Document Management Specialists |
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Summary Description |
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Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents. |
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Sample Job Titles |
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Business Process Analyst |
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Business Records Manager |
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Content Specialist |
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Content Strategist |
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Director |
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Document Control Clerk |
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Document Control Coordinator |
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Document Control Manager |
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Document Control Specialist |
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Document Control Supervisor |
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Document Control, Electronic Content, and Records Manager |
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Document Controller |
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Document Imaging Specialist |
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Document Management Consultant |
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Document Management Specialist |
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Document Management Technician |
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Document Specialist |
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Documentation Analyst |
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19. |
Documentation Specialist |
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Enterprise Records Analyst |
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Implementation Specialist |
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IT Project Manager |
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Manager, Enterprise Content Management |
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Record Systems Analyst |
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25. |
Records Manager |
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Job Tasks |
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Conduct needs assessments to identify document management requirements of departments or end users.
- Collect data about customer needs.
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Consult with end users regarding problems in accessing electronic content.
- Provide technical support for software maintenance or use.
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Monitor regulatory activity to maintain compliance with records and document management laws.
- Monitor operational activities to ensure compliance with regulations or standard operating procedures.
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Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Develop procedures for data management.
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Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Retrieve information from electronic sources.
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Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
- Implement security measures for computer or information systems.
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Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Develop procedures for data management.
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Assist in the assessment, acquisition, or deployment of new electronic document management systems.
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Search electronic sources, such as databases or repositories, or manual sources for information.
- Retrieve information from electronic sources.
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Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Update knowledge about emerging industry or technology trends.
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Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
- Retrieve information from electronic sources.
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Develop, document, or maintain standards, best practices, or system usage procedures.
- Develop performance metrics or standards related to information technology.
- Document operational procedures.
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Write, review, or execute plans for testing new or established document management systems.
- Develop testing routines or procedures.
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Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Develop procedures for data entry or processing.
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Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Prepare data for analysis.
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Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
- Manage documentation to ensure organization or accuracy.
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Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Develop procedures for data entry or processing.
- Prepare data for analysis.
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Prepare support documentation and training materials for end users of document management systems.
- Prepare instruction manuals.
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Propose recommendations for improving content management system capabilities.
- Recommend changes to improve computer or information systems.
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Operate data capture technology to import digitized documents into document management system.
- Develop procedures for data entry or processing.
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Document technical functions and specifications for new or proposed content management systems.
- Document technical specifications or requirements.
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Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
- Monitor the security of digital information.
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Analyze, interpret, or disseminate system performance data.
- Analyze data to identify or resolve operational problems.
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Work Activities |
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Interacting With Computers —
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
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Getting Information —
Observing, receiving, and otherwise obtaining information from all relevant sources. |
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Documenting/Recording Information —
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
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Communicating with Supervisors, Peers, or Subordinates —
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
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Evaluating Information to Determine Compliance with Standards —
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
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Making Decisions and Solving Problems —
Analyzing information and evaluating results to choose the best solution and solve problems. |
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Establishing and Maintaining Interpersonal Relationships —
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
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Processing Information —
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
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Updating and Using Relevant Knowledge —
Keeping up-to-date technically and applying new knowledge to your job. |
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Provide Consultation and Advice to Others —
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
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Analyzing Data or Information —
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
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Training and Teaching Others —
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
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Organizing, Planning, and Prioritizing Work —
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
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Identifying Objects, Actions, and Events —
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
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Thinking Creatively —
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
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Interpreting the Meaning of Information for Others —
Translating or explaining what information means and how it can be used. |
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Communicating with Persons Outside Organization —
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
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Monitor Processes, Materials, or Surroundings —
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
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Scheduling Work and Activities —
Scheduling events, programs, and activities, as well as the work of others. |
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Selling or Influencing Others —
Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
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Developing Objectives and Strategies —
Establishing long-range objectives and specifying the strategies and actions to achieve them. |
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Developing and Building Teams —
Encouraging and building mutual trust, respect, and cooperation among team members. |
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Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
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Estimating the Quantifiable Characteristics of Products, Events, or Information —
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
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Coordinating the Work and Activities of Others —
Getting members of a group to work together to accomplish tasks. |
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Monitoring and Controlling Resources —
Monitoring and controlling resources and overseeing the spending of money. |
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Performing Administrative Activities —
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
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Judging the Qualities of Things, Services, or People —
Assessing the value, importance, or quality of things or people. |
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Guiding, Directing, and Motivating Subordinates —
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
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Coaching and Developing Others —
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
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Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment —
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used. |
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Inspecting Equipment, Structures, or Material —
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
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Controlling Machines and Processes —
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
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Repairing and Maintaining Electronic Equipment —
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. |
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Handling and Moving Objects —
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
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Interesting Fact |
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The word "career" started out as a metaphor. It comes from Middle French "carrière", meaning "race course". |
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Did you know... |
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The MyPlan.com Majors Database provides detailed profiles on more than 1,100 different majors and degree programs available in the U.S. |
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