First-Line Supervisors of Correctional Officers

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First-Line Supervisors of Correctional Officers

Careers / First-Line Supervisors of Correctional Officers

Summary Description


	Directly supervise and coordinate activities of correctional officers and jailers.

Sample Job Titles

1.	Captain

2.	Chief Jailer

3.	City Jailer

4.	Correction Lieutenant

5.	Correction Officer Supervisor

6.	Correction Warden

7.	Correctional Case Manager

8.	Correctional Case Records Supervisor

9.	Correctional Corporal

10.	Correctional Lieutenant

11.	Correctional Officer Captain

12.	Correctional Officer Chief

13.	Correctional Officer Lieutenant

14.	Correctional Officer Sergeant

15.	Correctional Sergeant

16.	Correctional Sergeant and Use of Force Coordinator

17.	Correctional Supervisor

18.	Correctional Supervisor, Lieutenant

19.	Corrections Emergency Response Team Sergeant (CERT Sergeant)

20.	Corrections Lieutenant Segregation, Food Service Security, Critical Incident Management Supervisor

21.	Corrections Sergeant

22.	Corrections Unit Supervisor

23.	Detention Sergeant

24.	Guard Chief

25.	Guard Supervisor

26.	Head Correction Officer

27.	Lieutenant

28.	Lieutenant, Shift Supervisor

29.	Operational Review Sergeant

30.	Operations Lieutenant

31.	Prison Guard Supervisor

32.	Prison Keeper

33.	Prison Officer

34.	Second Watch Sergeant

35.	Security, Shift Supervisor

36.	Sergeant

37.	Sergeant of Corrections

38.	Sergeant of Officers

39.	Sergeant, Investigator, Hearing Coordinator

40.	Shift Commander

41.	Shift Supervisor

42.	Superintendent

43.	Third Shift Lieutenant

44.	Unit Manager

45.	Ward Supervisor

Job Tasks

	Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws. Use weapons or physical force to maintain security.

	Take, receive, or check periodic inmate counts. Count prison inmates or personnel.

	Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations. Maintain professional knowledge or certifications.

	Respond to emergencies, such as escapes. Respond to emergencies to provide assistance.

	Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates. Direct operations of correctional facilities.

	Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary. Use weapons or physical force to maintain security.

	Resolve problems between inmates. Resolve interpersonal conflicts.

	Supervise or perform searches of inmates or their quarters to locate contraband items. Locate suspicious objects or vehicles. Search individuals for illegal or dangerous items.

	Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public. Evaluate employee performance.

	Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports. Maintain operational records. Write operational reports.

	Instruct employees or provide on-the-job training. Train employees in proper work procedures.

	Carry injured offenders or employees to safety and provide emergency first aid when necessary. Rescue people from hazardous situations. Administer first aid.

	Supervise activities such as searches, shakedowns, riot control, or institutional tours. Direct operations of correctional facilities.

	Set up employee work schedules. Prepare activity or work schedules.

	Develop work or security procedures. Determine operational procedures.

	Conduct roll calls of correctional officers. Count prison inmates or personnel.

	Examine incoming or outgoing mail to ensure conformance with regulations. Review documents or materials for compliance with policies or regulations.

	Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations. Supervise inmate activities.

	Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings. Supervise inmate activities.

	Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses. Escort prisoners to courtrooms, prisons, or other facilities. Drive vehicles to transport individuals or equipment.

	Convey correctional officers' or inmates' complaints to superiors. Discuss performance, complaints, or violations with supervisors.

	Review offender information to identify issues that require special attention.

Work Activities

Importance	Work Activity

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

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The average American will hold 10 different jobs by the time they are 36.

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