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Careers / General and Operations Managers |
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| Job Requirements |
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Experience:
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
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Education:
Most of these occupations require a four-year bachelor's degree, but some do not. |
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Training:
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Speaking —
Talking to others to convey information effectively. |
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| Monitoring —
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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| Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do. |
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| Coordination —
Adjusting actions in relation to others' actions. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Written Expression —
The ability to communicate information and ideas in writing so others will understand. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Knowledge |
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Personnel and Human Resources —
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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| Economics and Accounting —
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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| Production and Processing —
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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| Public Safety and Security —
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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| Education and Training —
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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| Law and Government —
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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| Interesting Fact |
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| 2.9% of Americans walk to work. 88% drive to work. |
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| Did you know... |
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| MyPlan.com has over 150,000 pages of free articles that profile various careers, industries, colleges, and majors! |
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