Immigration and Customs Inspectors

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Immigration and Customs Inspectors

Careers / Immigration and Customs Inspectors

Summary Description


	Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

Sample Job Titles

1.	Agriculture Specialist

2.	Border Patrol Agent

3.	Border Patrol Officer

4.	Canine Enforcement Officer (K-9 Enforcement Officer)

5.	Chief, Port Director

6.	Customs and Border Protection Inspector (CBPI)

7.	Customs and Border Protection Officer (CBPO)

8.	Customs and Border Protection Supervisor

9.	Customs and Immigration Officer

10.	Customs Import Specialist

11.	Customs Inspector

12.	Customs Officer

13.	Customs Opener-Verifier-Packer

14.	Customs Port Director

15.	Deportation Officer

16.	Drug Enforcement Agent

17.	Drug Inspector

18.	Duty Officer

19.	Immigration and Customs Enforcement Special Agent (ICE Special Agent)

20.	Immigration Inspector

21.	Import Specialist

22.	Inspector

23.	Law Enforcement-Customs and Border Protection Officer

24.	Patrol Inspector

25.	Senior Customs and Border Protection Officer

26.	Senior Inspector

27.	Senior Officer

28.	Senior Patrol Agent

29.	Special Agent

30.	Supervisor/Port Director

31.	Supervisory CBP Officer

32.	Supervisory Customs and Border Protection Officer

33.	Supervisory Customs and Border Protection Officer, Port Director

34.	US Customs and Border Officer

35.	US Customs and Border Protection Officer (US CBPO)

36.	US Customs and Border Protection Officer CBPO

Job Tasks

	Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S. Interview people to obtain information about actions or status of individuals. Examine personal documentation to ensure that it is valid.

	Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation. Detain suspects or witnesses.

	Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations. Inspect cargo to identify potential hazards.

	Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise. Locate suspicious objects or vehicles. Confiscate prohibited or dangerous items.

	Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers. Inform others about laws or regulations.

	Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws. Investigate illegal or suspicious activities. Collaborate with law enforcement or security agencies to share information.

	Testify regarding decisions at immigration appeals or in federal court. Testify at legal or legislative proceedings.

	Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions. Maintain operational records.

	Determine duty and taxes to be paid on goods.

	Collect samples of merchandise for examination, appraisal, or testing.

	Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Nature of the Work


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Working Conditions


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