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Business Support, Office & Administrative Services
Summary    |    Industry Subsectors    |    Related Careers & Salaries   
  Industries / Business Support, Office & Administrative Services  
     
 
Office Administrative Services
Facilities Support Services
Document Preparation Services
Telephone Answering Services
Telemarketing Bureaus
Private Mail Centers
Other Business Service Centers (including Copy Shops)
Collection Agencies
Credit Bureaus
Repossession Services
Court Reporting and Stenotype Services
All Other Business Support Services
Travel Agencies
Tour Operators
Convention and Visitors Bureaus
All Other Travel Arrangement and Reservation Services
Investigation Services
Security Guards and Patrol Services
Armored Car Services
Security Systems Services (except Locksmiths)
Locksmiths
Exterminating and Pest Control Services
Janitorial Services
Landscaping Services
Carpet and Upholstery Cleaning Services
Other Services to Buildings and Dwellings
Packaging and Labeling Services
Convention and Trade Show Organizers
All Other Support Services
 
 
 
Office Administrative Services
Description: This industry comprises establishments primarily engaged in providing a range of day-to-day office administrative services, such as financial planning; billing and recordkeeping; personnel; and physical distribution and logistics for others on a contract or fee basis. These establishments do not provide operating staff to carry out the complete operations of a business.
Examples: N/A
Facilities Support Services
Description: This industry comprises establishments primarily engaged in providing operating staff to perform a combination of support services within a client's facilities. Establishments in this industry typically provide a combination of services, such as janitorial; maintenance; trash disposal; guard and security; mail routing; reception; laundry; and related services to support operations within facilities. These establishments provide operating staff to carry out these support activities; but, are not involved with or responsible for the core business or activities of the client. Establishments providing facilities (except computer and/or data processing) operation support services and establishments operating correctional facilities (i.e., jails) on a contract or fee basis are included in this industry.
Examples: N/A
Document Preparation Services
Description: This industry comprises establishments primarily engaged in one or more of the following: (1) letter or resume writing; (2) document editing or proofreading; (3) typing, word processing, or desktop publishing; and (4) stenographic (except court reporting or stenotype recording), transcription, and other secretarial services.
Examples: N/A
Telephone Answering Services
Description: This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages to clients.
Examples: N/A
Telemarketing Bureaus
Description: This U.S. industry comprises establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as: (1) promoting clients' products or services by telephone, (2) taking orders for clients by telephone, and (3) soliciting contributions or providing information for clients by telephone. These establishments never own the product or provide the services they are representing and generally can originate and/or receive calls for others.
Examples: N/A
Private Mail Centers
Description: This U.S. industry comprises (1) establishments primarily engaged in providing mailbox rental and other postal and mailing (except direct mail advertising) services or (2) establishments engaged in providing these mailing services along with one or more other office support services, such as facsimile services, word processing services, on-site PC rental services, and office product sales.
Examples: N/A
Other Business Service Centers (including Copy Shops)
Description: This U.S. industry comprises (1) establishments generally known as copy centers or shops primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services, without also providing printing services (e.g., offset printing, quick printing, digital printing, prepress services) and (2) establishments (except private mail centers) engaged in providing a range of office support services (except printing services), such as document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales.
Examples: N/A
Collection Agencies
Description: This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients.
Examples: Tax collection services on a contract or fee basis, Bill or debt collection services, Account or delinquent account collection services
Credit Bureaus
Description: This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers, and others who have a need to evaluate the creditworthiness of these persons and businesses.
Examples: Credit reporting bureaus, Credit rating services, Credit investigation services, Credit agencies
Repossession Services
Description: This U.S. industry comprises establishments primarily engaged in repossessing tangible assets (e.g., automobiles, boats, equipment, planes, furniture, appliances) for the creditor as a result of delinquent debts.
Examples: N/A
Court Reporting and Stenotype Services
Description: This U.S. industry comprises establishments primarily engaged in providing verbatim reporting and stenotype recording of live legal proceedings and transcribing subsequent recorded materials.
Examples: Real-time (i.e., simultaneous) closed captioning of live television performances of meetings, conferences, Public stenography services, Court reporting or stenotype recording services
All Other Business Support Services
Description: This U.S. industry comprises establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering and telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; credit reporting services; repossession services; and court reporting and stenotype recording services).
Examples: Mail presorting services, Fundraising organization services on a contract or fee basis, Bar code imprinting services, Address bar coding services
Travel Agencies
Description: This industry comprises establishments primarily engaged in acting as agents in selling travel, tour, and accommodation services to the general public and commercial clients.
Examples: N/A
Tour Operators
Description: This industry comprises establishments primarily engaged in arranging and assembling tours. The tours are sold through travel agencies or tour operators. Travel or wholesale tour operators are included in this industry.
Examples: N/A
Convention and Visitors Bureaus
Description: This U.S. industry comprises establishments primarily engaged in marketing and promoting communities and facilities to businesses and leisure travelers through a range of activities, such as assisting organizations in locating meeting and convention sites; providing travel information on area attractions, lodging accommodations, restaurants; providing maps; and organizing group tours of local historical, recreational, and cultural attractions.
Examples: N/A
All Other Travel Arrangement and Reservation Services
Description: This U.S. industry comprises establishments (except travel agencies, tour operators, and convention and visitors bureaus) primarily engaged in providing travel arrangement and reservation services.
Examples: Ticket (e.g., amusement, sports, theatrical) agencies, Ticket (e.g., airline, bus, cruise ship, sports, theatrical) offices, Road and travel services automobile clubs, Reservation (e.g., airline, car rental, hotel, restaurant) services, Condominium time-share exchange services
Investigation Services
Description: This U.S. industry comprises establishments primarily engaged in providing investigation and detective services.
Examples: Private investigative services, Private detective services, Polygraph services, Fingerprinting services
Security Guards and Patrol Services
Description: This U.S. industry comprises establishments primarily engaged in providing guard and patrol services, such as bodyguard, guard dog, and parking security services.
Examples: N/A
Armored Car Services
Description: This U.S. industry comprises establishments primarily engaged in picking up and delivering money, receipts, or other valuable items. These establishments maintain personnel and equipment to protect such properties while in transit.
Examples: N/A
Security Systems Services (except Locksmiths)
Description: This U.S. industry comprises establishments primarily engaged in (1) selling security alarm systems, such as burglar and fire alarms, along with installation, repair, or monitoring services or (2) remote monitoring of electronic security alarm systems.
Examples: N/A
Locksmiths
Description: This U.S. industry comprises establishments primarily engaged in (1) selling mechanical or electronic locking devices, safes, and security vaults, along with installation, repair, rebuilding, or adjusting services or (2) installing, repairing, rebuilding, and adjusting mechanical or electronic locking devices, safes, and security vaults.
Examples: N/A
Exterminating and Pest Control Services
Description: This industry comprises establishments primarily engaged in exterminating and controlling birds, mosquitoes, rodents, termites, and other insects and pests (except for crop production and forestry production). Establishments providing fumigation services are included in this industry.
Examples: N/A
Janitorial Services
Description: This industry comprises establishments primarily engaged in cleaning building interiors, interiors of transportation equipment (e.g., aircraft, rail cars, ships), and/or windows.
Examples: Washroom sanitation services, Service station cleaning and degreasing services, Maid (i.e., cleaning) services, Housekeeping (i.e., cleaning) services, Custodial services
Landscaping Services
Description: This industry comprises (1) establishments primarily engaged in providing landscape care and maintenance services and/or installing trees, shrubs, plants, lawns, or gardens and (2) establishments primarily engaged in providing these services along with the design of landscape plans and/or the construction (i.e., installation) of walkways, retaining walls, decks, fences, ponds, and similar structures.
Examples: N/A
Carpet and Upholstery Cleaning Services
Description: This industry comprises establishments primarily engaged in cleaning and dyeing used rugs, carpets, and upholstery.
Examples: N/A
Other Services to Buildings and Dwellings
Description: This industry comprises establishments primarily engaged in providing services to buildings and dwellings (except exterminating and pest control; janitorial; landscaping care and maintenance; and carpet and upholstery cleaning).
Examples: Ventilation duct cleaning services, Swimming pool cleaning and maintenance services, Drain or gutter cleaning services, Chimney cleaning services, Building exterior cleaning services (except sandblasting and window cleaning)
Packaging and Labeling Services
Description: This industry comprises establishments primarily engaged in packaging client-owned materials. The services may include labeling and/or imprinting the package.
Examples: Shrink-wrapping services, Kit assembling and packaging services, Gift wrapping services, Blister packaging services, Apparel and textile folding and packaging services
Convention and Trade Show Organizers
Description: This industry comprises establishments primarily engaged in organizing, promoting, and/or managing events, such as business and trade shows, conventions, conferences, and meetings (whether or not they manage and provide the staff to operate the facilities in which these events take place).
Examples: N/A
All Other Support Services
Description: This industry comprises establishments primarily engaged in providing day-to-day business and other organizational support services (except office administrative services, facilities support services, employment services, business support services, travel arrangement and reservation services, security and investigation services, services to buildings and other structures, packaging and labeling services, and convention and trade show organizing services).
Examples: Lumber grading services, Inventory taking services, Float decorating services, Flagging (i.e., traffic control) services, Diving services on a contract or fee basis, Contract meter reading services, Cloth cutting, bolting, or winding for the trade, Bottle exchanges, Bartering services
 
 
     
 
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  Source: MyPlan.com L.L.C. 2019; U.S. Census Bureau, 2018; Bureau of Labor Statistics, U.S. Department of Labor, 2018  
   
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