Mail Clerks and Mail Machine Operators, Except Postal Service

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Mail Clerks and Mail Machine Operators, Except Postal Service

Careers / Mail Clerks and Mail Machine Operators, Except Postal Service

Summary Description


	Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Sample Job Titles

1.	Addressing Machine Operator

2.	Addressograph Operator

3.	Advertising Inserter

4.	Canceling Machine Operator

5.	Dead Mail Checker

6.	Direct Mail Clerk

7.	Direct Mail Coordinator

8.	Distribution Clerk

9.	Envelope Sealer Operator

10.	Express Clerk

11.	Folding Machine Operator

12.	Hand Inserter Operator

13.	Inkjet Operator

14.	Insert Operator

15.	Inserter Operator

16.	Inserting Machine Operator

17.	Mail Caller

18.	Mail Censor

19.	Mail Clerk

20.	Mail Distributor

21.	Mail List Librarian

22.	Mail List Processor

23.	Mail Machine Operator

24.	Mail Opener

25.	Mail Processor

26.	Mail Reader

27.	Mail Room Clerk

28.	Mail Service Coordinator

29.	Mail Sorter

30.	Mail Technician

31.	Mail Weigher

32.	Mailer

33.	Mailer Apprentice

34.	Mailing Clerk

35.	Mailing Jogger

36.	Mailing Machine Assistant

37.	Mailing Machine Helper

38.	Mailing Machine Operator

39.	Mailing Specialist

40.	Mailroom Assistant

41.	Mailroom Clerk

42.	Mailroom Supervisor

43.	Office Copy Selector

44.	Packaging Clerk

45.	Packaging Specialist

46.	Parcel Post Clerk

47.	Pneumatic Tube Operator

48.	Production Worker

49.	Radio Message Router

50.	Registered Mail Clerk

51.	Sealing and Canceling Machine Operator

52.	Shipping Clerk

53.	Slot Tag Inserter

54.	Stock Clerk

55.	Trust Mail Clerk

56.	Tube Operator

57.	Tube Station Attendant

58.	Wing Mailer Machine Operator

59.	Wrong Address Clerk

Job Tasks

	Seal or open envelopes, by hand or by using machines. Prepare outgoing mail.

	Affix postage to packages or letters by hand, or stamp materials, using postage meters. Prepare outgoing mail.

	Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions. Monitor equipment operation to ensure proper functioning.

	Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Verify shipping documentation.

	Read production orders to determine types and sizes of items scheduled for printing and mailing. Read work orders to determine material or setup requirements.

	Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins. Attach identification information to products, items or containers. Sort mail.

	Clear jams in sortation equipment. Maintain office equipment in proper operating condition.

	Weigh packages or letters to determine postage needed, using weighing scales and rate charts. Weigh parcels to determine shipping costs.

	Sort and route incoming mail, and collect outgoing mail, using carts as necessary. Sort mail. Route mail to correct destinations.

	Mail merchandise samples or promotional literature in response to requests. Send information, materials or documentation.

	Inspect mail machine output for defects and determine how to eliminate causes of any defects. Inspect items for damage or defects.

	Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures. Unload materials or equipment.

	Contact delivery or courier services to arrange delivery of letters and parcels. Coordinate shipping activities with external parties.

	Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities. Analyze shipping information to make routing decisions.

	Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations. Unload materials or equipment.

	Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines. Operate office equipment.

	Wrap packages or bundles by hand, or by using tying machines. Package objects for shipping.

	Stamp dates and times of receipt of incoming mail. Sort mail.

	Fold letters or circulars and insert them in envelopes. Package objects for shipping.

	Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets. Unload materials or equipment.

	Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes. Operate computers or computerized equipment.

	Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools. Adjust office equipment to ensure proper operation.

	Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors. Receive shipments.

	Release packages or letters to customers upon presentation of written notices or other identification. Obtain written authorization to perform activities.

	Add ink, fill paste reservoirs, and change machine ribbons when necessary. Maintain office equipment in proper operating condition.

	Answer inquiries regarding shipping or mailing policies. Explain regulations, policies, or procedures.

	Use equipment such as forklifts and automated "trains" to move containers of mail. Operate vehicles or material-moving equipment.

	Sell mail products, and accept payment for products and mailing charges. Sell products or services. Collect deposits, payments or fees.

	Operate embossing machines or typewriters to make corrections, additions, and changes to address plates. Operate office equipment.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

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Interesting Fact

When the U.S. Constitution was written, the federal government was not allowed to collect income tax. All revenues came from trade tariffs. The 16th Ammendment later permitted federal income tax.

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