Medical Secretaries :: Job Description

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Medical Secretaries

Careers / Medical Secretaries

Summary Description


	Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Sample Job Titles

1.	Administrative Assistant

2.	Administrative Support Specialist

3.	Admissions Coordinator

4.	Appointment Scheduler

5.	Billing Coordinator

6.	Certified Professional Coder (CPC)

7.	Client Service Coordinator

8.	Data Transcriber

9.	Dental Secretary

10.	Front Office Coordinator

11.	Health Information Coder

12.	Health Unit Coordinator

13.	Hospital Admissions Clerk

14.	Hospital Receptionist

15.	Hospital Secretary

16.	Hospital Unit Clerk

17.	Insurance Verifier

18.	Medical Administrative Assistant

19.	Medical Administrative Specialist

20.	Medical Biller Coder

21.	Medical Biller/Coder

22.	Medical Billing Coder

23.	Medical Billing Specialist

24.	Medical Front Desk Specialist

25.	Medical Office Clerk

26.	Medical Office Coordinator

27.	Medical Office Receptionist

28.	Medical Office Secretary

29.	Medical Office Specialist

30.	Medical Office Worker

31.	Medical Records Clerk

32.	Medical Reimbursement Specialist

33.	Medical Scheduler

34.	Medical Secretary

35.	Medical Terminologist

36.	Patient Account Representative

37.	Patient Coordinator

38.	Physician Office Specialist

39.	Psychiatric Secretary

40.	Surgery Scheduler

41.	Unit Clerk

42.	Unit Secretary

43.	Unit Support Representative

44.	Verification Specialist

45.	Ward Clerk

46.	Ward Secretary

Job Tasks

	Answer telephones and direct calls to appropriate staff. Answer telephones to direct calls or provide information.

	Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Schedule appointments.

	Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Operate office equipment. Operate computers or computerized equipment.

	Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. Interview employees, customers, or others to collect information.

	Maintain medical records, technical library, or correspondence files. Maintain medical records.

	Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Refer customers to appropriate personnel. Greet customers, patrons, or visitors.

	Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. Compile data or documentation. Maintain medical records.

	Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. Maintain financial or account records. Send information, materials or documentation. Collect deposits, payments or fees.

	Receive and route messages or documents, such as laboratory results, to appropriate staff. Relay information between personnel.

	Transmit correspondence or medical records by mail, e-mail, or fax. Send information, materials or documentation.

	Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. Schedule appointments.

	Complete insurance or other claim forms. Prepare documentation for contracts, transactions, or regulatory compliance.

	Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. Transcribe spoken or written information. Maintain medical records.

	Arrange hospital admissions for patients.

	Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. Prepare business correspondence.

	Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Order materials, supplies, or equipment.

Work Activities

Importance	Work Activity

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Nature of the Work


	(Abstract from Career Articles)

	Secretaries and Administrative Assistants
	Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Secretaries and Administrative Assistants
	Although secretaries and administrative assistants work in nearly every industry, many are employed in schools, hospitals, governments, and legal and medical offices. Most work full time.

	Read More >>

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