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Careers / Parking Enforcement Workers |
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Summary Description |
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Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles. |
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Sample Job Titles |
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1. |
Civilian Service Employee |
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2. |
Civilian Technician |
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3. |
Community Service Officer |
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4. |
Meter Maid |
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5. |
Parking Control Aid |
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6. |
Parking Control Officer |
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7. |
Parking Control Specialist |
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8. |
Parking Enforcement Monitor |
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9. |
Parking Enforcement Officer (PEO) |
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10. |
Parking Enforcement Specialist |
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11. |
Parking Meter Attendant |
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12. |
Parking Officer |
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13. |
Parking Patroller |
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14. |
Parking Security Attendant |
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15. |
Police Cadet |
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16. |
Police Officer |
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17. |
Police Service Technician |
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18. |
Ramp Service Employee |
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19. |
Security Officer |
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20. |
Service Employee |
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21. |
Traffic Control Officer |
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Job Tasks |
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Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Patrol properties to maintain safety.
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Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Relay information about incidents or emergencies to personnel using phones or two-way radios.
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Write warnings and citations for illegally parked vehicles.
- Issue warnings or citations.
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Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
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Respond to and make radio dispatch calls regarding parking violations and complaints.
- Relay information about incidents or emergencies to personnel using phones or two-way radios.
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Train new or temporary staff.
- Train employees in proper work procedures.
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Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
- Locate suspicious objects or vehicles.
- Communicate situation details to appropriate personnel.
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Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
- Communicate situation details to appropriate personnel.
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Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
- Monitor environmental conditions to detect hazards.
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Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
- Use databases to locate investigation details or other information.
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Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
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Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
- Maintain operational records.
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Collect coins deposited in meters.
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Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
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Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
- Inform the public about policies, services or procedures.
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Appear in court at hearings regarding contested traffic citations.
- Testify at legal or legislative proceedings.
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Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
- Locate suspicious objects or vehicles.
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Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
- Confiscate prohibited or dangerous items.
- Communicate situation details to appropriate personnel.
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Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
- Block physical access to restricted areas.
- Direct vehicle traffic.
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Wind parking meter clocks.
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Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
- Assist motorists or pedestrians.
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Assign and review the work of subordinates.
- Evaluate employee performance.
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Remove handbills within patrol areas.
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Work Activities |
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Communicating with Supervisors, Peers, or Subordinates —
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
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Getting Information —
Observing, receiving, and otherwise obtaining information from all relevant sources. |
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Communicating with Persons Outside Organization —
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
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Operating Vehicles, Mechanized Devices, or Equipment —
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. |
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Evaluating Information to Determine Compliance with Standards —
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
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Documenting/Recording Information —
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
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Performing for or Working Directly with the Public —
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
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Identifying Objects, Actions, and Events —
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
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Performing General Physical Activities —
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
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Making Decisions and Solving Problems —
Analyzing information and evaluating results to choose the best solution and solve problems. |
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Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
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Processing Information —
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
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Organizing, Planning, and Prioritizing Work —
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
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Monitor Processes, Materials, or Surroundings —
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
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Assisting and Caring for Others —
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
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Updating and Using Relevant Knowledge —
Keeping up-to-date technically and applying new knowledge to your job. |
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Establishing and Maintaining Interpersonal Relationships —
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
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Interacting With Computers —
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
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Judging the Qualities of Things, Services, or People —
Assessing the value, importance, or quality of things or people. |
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Interpreting the Meaning of Information for Others —
Translating or explaining what information means and how it can be used. |
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Inspecting Equipment, Structures, or Material —
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
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Developing Objectives and Strategies —
Establishing long-range objectives and specifying the strategies and actions to achieve them. |
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Coordinating the Work and Activities of Others —
Getting members of a group to work together to accomplish tasks. |
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Developing and Building Teams —
Encouraging and building mutual trust, respect, and cooperation among team members. |
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Handling and Moving Objects —
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
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Interesting Fact |
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The U.S. industry whose workers have the lowest unemployment rate is Government (2.8%). |
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Did you know... |
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The Salary Calculator reports average wages by career and by specific location! |
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