Postal Service Mail Carriers :: Job Description

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Postal Service Mail Carriers

Careers / Postal Service Mail Carriers

Summary Description


	Sort mail for delivery. Deliver mail on established route by vehicle or on foot.

Sample Job Titles

1.	Carrier

2.	Carrier Associate

3.	Carrier Driver

4.	City Letter Carrier

5.	City Mail Carrier

6.	Clerk Carrier

7.	Collector

8.	Delivery and Mail Sorter

9.	Letter Carrier

10.	Letter Carrier Technician

11.	Mail Carrier

12.	Mail Carrier and Clerk

13.	Mail Carrier Technician

14.	Mail Deliverer

15.	Mail Messenger

16.	Mail Rider

17.	Mail Sorter and Delivery

18.	Mailman

19.	Parcel Post Carrier

20.	Parcel Post Delivery

21.	Postal Carrier

22.	Postal Mail Carrier

23.	Postman

24.	Registered Route Associate

25.	Route Carrier

26.	Rural Carrier Associate (RCA)

27.	Rural Letter Carrier

28.	Rural Mail Carrier

29.	Rural Route Carrier

30.	Rural Route Mail Carrier

31.	Special Delivery Mail Carrier

32.	Special Delivery Messenger

33.	USPS Letter Carrier (United States Postal Service Letter Carrier)

Job Tasks

	Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. Obtain written authorization to perform activities. Collect deposits, payments or fees.

	Sort mail for delivery, arranging it in delivery sequence. Sort mail.

	Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. Deliver items.

	Return to the post office with mail collected from homes, businesses, and public mailboxes. Route mail to correct destinations.

	Turn in money and receipts collected along mail routes. Collect deposits, payments or fees.

	Sign for cash-on-delivery and registered mail before leaving the post office.

	Record address changes and redirect mail for those addresses. Maintain financial or account records. Route mail to correct destinations.

	Register, certify, and insure parcels and letters. Arrange insurance coverage. Prepare outgoing mail.

	Hold mail for customers who are away from delivery locations.

	Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes. Operate vehicles or material-moving equipment.

	Enter change of address orders into computers that process forwarding address stickers. Enter information into databases or software programs.

	Bundle mail in preparation for delivery or transportation to relay boxes. Package objects for shipping.

	Leave notices telling patrons where to collect mail that could not be delivered. Provide notifications to customers or patrons.

	Meet schedules for the collection and return of mail.

	Return incorrectly addressed mail to senders. Route mail to correct destinations.

	Complete forms that notify publishers of address changes. Prepare documentation for contracts, transactions, or regulatory compliance.

	Maintain accurate records of deliveries. Record shipping information.

	Answer customers' questions about postal services and regulations. Explain regulations, policies, or procedures.

	Sell stamps and money orders. Sell products or services.

	Provide customers with change of address cards and other forms. Provide notifications to customers or patrons.

	Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes. Report maintenance or equipment problems to appropriate personnel.

Work Activities

Importance	Work Activity

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Nature of the Work


	(Abstract from Career Articles)

	Postal Service Workers
	Postal service workers sell postal products and collect, sort, and deliver mail.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Postal Service Workers
	Postal service clerks and mail sorters, processors, and processing machine operators work indoors, typically in a post office. Mail carriers mostly work outdoors, delivering mail.

	Read More >>

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