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Careers / Postal Service Mail Sorters, Processors, and Processing Machine Operators |
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| Job Requirements |
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Experience:
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
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Education:
These occupations usually require a high school diploma. |
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Training:
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Monitoring —
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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| Reading Comprehension —
Understanding written sentences and paragraphs in work related documents. |
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| Speaking —
Talking to others to convey information effectively. |
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| Critical Thinking —
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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| Near Vision —
The ability to see details at close range (within a few feet of the observer). |
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| Manual Dexterity —
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Category Flexibility —
The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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| Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Interesting Fact |
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| Of all professions in the U.S., journalists are credited with having the largest vocabulary with approximately 20,000 words (about twice the US adult average). |
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| Did you know... |
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| The MyPlan.com Industry Database provides detailed profiles on 77 different U.S. industries. |
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