Retail Loss Prevention Specialists

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Retail Loss Prevention Specialists

Careers / Retail Loss Prevention Specialists

Summary Description


	Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

Sample Job Titles

1.	Asset Protection Agent

2.	Asset Protection Associate (APA)

3.	Asset Protection Lead

4.	Asset Protection Specialist

5.	Loss Prevention Agent

6.	Loss Prevention Associate (LPA)

7.	Loss Prevention Detective

8.	Loss Prevention Guard

9.	Loss Prevention Investigator

10.	Loss Prevention Leader

11.	Loss Prevention Manager

12.	Loss Prevention Officer

13.	Loss Prevention Representative

14.	Loss Prevention Specialist

15.	Loss Prevention Supervisor

16.	Regional Loss Prevention Manager (Regional LP Manager)

17.	Retail Asset Protection Specialist

18.	Retail Loss Prevention Investigator

19.	Retail Loss Prevention Specialist

20.	Security Associate

21.	Store Protection Specialist

Job Tasks

	Investigate known or suspected internal theft, external theft, or vendor fraud. Investigate crimes committed within organizations.

	Implement or monitor processes to reduce property or financial losses. Monitor operations to ensure compliance with safety or security policies or regulations.

	Identify and report merchandise or stock shortages. Communicate situation details to appropriate personnel.

	Maintain documentation or reports on security-related incidents or investigations. Maintain operational records.

	Apprehend shoplifters in accordance with guidelines. Apprehend criminal suspects.

	Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks. Inspect equipment to ensure safety or proper functioning.

	Identify and report safety concerns to maintain a safe shopping and working environment. Communicate situation details to appropriate personnel.

	Conduct store audits to identify problem areas or procedural deficiencies. Monitor operations to ensure compliance with safety or security policies or regulations.

	Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management. Monitor operations to ensure compliance with safety or security policies or regulations.

	Inspect buildings, equipment, or access points to determine security risks. Inspect facilities to ensure compliance with security or safety regulations. Inspect equipment to ensure safety or proper functioning.

	Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses. Maintain surveillance of individuals or establishments.

	Prepare written reports on investigations. Prepare investigation or incident reports.

	Collaborate with law enforcement agencies to report or investigate crimes. Collaborate with law enforcement or security agencies to respond to incidents.

	Testify in civil or criminal court proceedings. Testify at legal or legislative proceedings.

	Recommend methods to reduce potential financial fraud losses. Recommend improvements to increase safety or reduce risks.

	Train establishment personnel in loss prevention activities. Train employees in proper work procedures.

	Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training. Collaborate with outside groups to develop programs or projects.

	Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders. Respond to emergencies to provide assistance.

	Recommend new or improved processes or equipment to reduce risk exposure. Recommend improvements to increase safety or reduce risks.

	Direct work of contract security officers or other loss prevention agents. Direct security operations.

	Conduct employee background investigations and review reports with operational or human resources managers. Investigate personal characteristics or activities of individuals.

Work Activities

Importance	Work Activity

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

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