Retail Salespersons :: Job Description

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Retail Salespersons

Careers / Retail Salespersons

Summary Description


	Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Sample Job Titles

1.	Agent

2.	Art Dealer

3.	Art Objects Salesperson

4.	Associate Sales

5.	Attendant Sales

6.	Auto Dealer

7.	Automobile Accessories Salesperson

8.	Automobile Salesman

9.	Automobiles Salesperson

10.	Automotive Salesperson

11.	Bakery Clerk

12.	Bargain Table Clerk

13.	Beauty Advisor

14.	Beauty Consultant

15.	Beauty Counselor

16.	Boats and Marine Supplies Sales Representative

17.	Books Salesperson

18.	Bridal Consultant

19.	Car Dealer

20.	Car Salesman

21.	Car Salesperson

22.	Cashier

23.	Cashier and Salesperson

24.	China and Silverware Salesperson

25.	Cigarette Seller

26.	Clerk

27.	Clothier

28.	Clothing Consultant

29.	Commission Sales Associate

30.	Consultant

31.	Corsetier

32.	Corsets Salesperson

33.	Cosmetic Consultant

34.	Cosmetic Counselor

35.	Cosmetics and Toiletries Salesperson

36.	Coupon Redemption Clerk

37.	Curtains and Draperies Salesperson

38.	Customer Assistant

39.	Customer Service Associate

40.	Dairy Clerk

41.	Department Store Salesperson

42.	Design Consultant

43.	Drapery Counselor

44.	Drapery Estimator

45.	Dry Goods Clerk

46.	Electric Motors Salesperson

47.	Fashion Consultant, Selling

48.	Fitter

49.	Fitting Room Associate

50.	Floor Clerk

51.	Floor Coverings Salesperson

52.	Flowers Salesperson

53.	Flying Squad Salesperson

54.	Food Sales Clerk

55.	Furniture Salesperson

56.	Furs Salesperson

57.	Garden Consultant

58.	General Hardware Salesperson

59.	General Merchandise Salesperson

60.	Haberdasher

61.	Home Planning Consultant Salesperson

62.	Horticultural and Nursery Products Salesperson

63.	Hourly Sales Staff

64.	Household Appliances Salesperson

65.	Infants' and Children's Wear Salesperson

66.	Internet Sales Manager

67.	Jewelry Salesperson

68.	Layaway Clerk

69.	Leather and Suede Apparel and Accessories Salesperson

70.	Major Sales Associate

71.	Meat Clerk

72.	Meat Hostess

73.	Men's and Boys' Clothing Salesperson

74.	Men's Furnishings Salesperson

75.	Menswear Salesperson

76.	Merchandise Coordinator

77.	Merchandise Manager

78.	Merchandising Assistant

79.	Millinery Salesperson

80.	Musical Instruments and Accessories Salesperson

81.	New Car Salesperson

82.	Orthopedic Shoe Fitter

83.	Orthopedic Shoes Salesperson

84.	Paint Mixer

85.	Pet Counselor

86.	Pet Supplies Salesperson

87.	Pets and Pet Supplies Salesperson

88.	Pets Salesperson

89.	Phonograph Records and Tape Recordings Salesperson

90.	Photographic Supplies and Equipment Salesperson

91.	Pianos and Organs Salesperson

92.	Platform Attendant

93.	Retail Associate

94.	Retail Clerk

95.	Retail Sales Associate

96.	Retail Sales Clerk

97.	Retail Sales Representative

98.	Retail Salesman

99.	Retail Salesperson

100.	Retail Salesworker

101.	Sales And Leasing Consultant

102.	Sales Assistant

103.	Sales Associate

104.	Sales Attendant

105.	Sales Clerk

106.	Sales Consultant

107.	Sales Person

108.	Sales Professional

109.	Sales Representative

110.	Sales Specialist

111.	Sales Support Associate

112.	Sales Trainee

113.	Salesman

114.	Selling Manager

115.	Service Advisor

116.	Sewing Machines Salesperson

117.	Sheet Music Salesperson

118.	Shoe Clerk

119.	Shoe Fitter

120.	Shoe Salesman

121.	Shoe Salesperson

122.	Shoes Salesperson

123.	Shop Girl

124.	Shop Worker

125.	Sporting Goods Salesperson

126.	Stamp Redemption Clerk

127.	Stamps or Coins Salesperson

128.	Stereo Equipment Salesperson

129.	Store Associate

130.	Store Clerk

131.	Store Manager

132.	Surgical Corsetier

133.	Toy Consultant

134.	Toy Trains and Accessories Salesperson

135.	Trailers and Motor Homes Salesperson

136.	Used Car Salesperson

137.	Vendette

138.	Wallpaper Consultant

139.	Wardrobe Image Consultant

140.	Wig Sales Consultant

141.	Wigs Salesperson

142.	Women's Apparel and Accessories Salesperson

143.	Women's Apparel Salesperson

144.	Yard Goods Salesperson

Job Tasks

	Greet customers and ascertain what each customer wants or needs. Gather customer or product information to determine customer needs. Greet customers, patrons, or visitors.

	Describe merchandise and explain use, operation, and care of merchandise to customers. Explain technical product or service information to customers. Advise customers on the use of products or services.

	Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Recommend products or services to customers.

	Compute sales prices, total purchases, and receive and process cash or credit payment. Calculate costs of goods or services. Process sales or other transactions.

	Answer questions regarding the store and its merchandise. Answer customer questions about goods or services.

	Prepare sales slips or sales contracts. Prepare sales or other contracts.

	Help customers try on or fit merchandise.

	Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Review laws or regulations to maintain professional knowledge.

	Maintain records related to sales. Maintain records of sales or other business transactions.

	Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Sell products or services. Arrange delivery of goods or services.

	Demonstrate use or operation of merchandise. Demonstrate products to consumers.

	Estimate and quote trade-in allowances. Estimate costs or terms of sales.

	Place special orders or call other stores to find desired items. Prepare sales or other contracts.

	Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Reconcile records of sales or other financial transactions.

	Prepare merchandise for purchase or rental. Set up merchandise displays.

	Watch for and recognize security risks and thefts and know how to prevent or handle these situations. Monitor work areas to provide security.

	Inventory stock and requisition new stock. Purchase stocks of merchandise or supplies. Monitor inventories of products or materials.

	Ticket, arrange, and display merchandise to promote sales. Set up merchandise displays.

	Estimate quantity and cost of merchandise required, such as paint or floor covering. Estimate costs or terms of sales.

	Exchange merchandise for customers and accept returns. Process sales or other transactions.

	Bag or package purchases and wrap gifts.

	Clean shelves, counters, and tables. Clean work areas.

	Estimate cost of repair or alteration of merchandise. Estimate costs or terms of sales.

	Rent merchandise to customers.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Nature of the Work


	(Abstract from Career Articles)

	Retail Sales Workers
	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of retail sales workers help customers find the products they want and process customers' payments.

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Working Conditions


	(Abstract from Career Articles)

	Retail Sales Workers
	Most retail sales workers work in clean, well-lit stores. Many sales workers work evenings and weekends. About 1 in 3 retail salespersons worked part time in 2014.

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Interesting Fact

Of all professions in the U.S., journalists are credited with having the largest vocabulary with approximately 20,000 words (about twice the US adult average).

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