Social and Human Service Assistants

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Social and Human Service Assistants

Careers / Social and Human Service Assistants

Summary Description


	Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Sample Job Titles

1.	Addictions Counselor Assistant

2.	Adult Day Care Worker

3.	Advocate

4.	Assistant Case Manager

5.	Boy's Adviser

6.	Case Aide

7.	Case Management Assistant

8.	Case Monitor

9.	Case Work Aide

10.	Case Worker

11.	Casework Specialist

12.	Caseworker

13.	Child Advocate

14.	Child Protective Investigator

15.	Children's Aide

16.	Clerical Aide

17.	Client Advocate

18.	Clinical Assistant

19.	Clinical Social Work Aide

20.	Community Action Worker

21.	Community Advocate

22.	Community Aide

23.	Community Coordinator

24.	Community Development Aide

25.	Community Development Worker

26.	Community Organization Aide

27.	Community Organizer

28.	Community Outreach Worker

29.	Community Program Assistant

30.	Community Service Worker

31.	Community Support Specialist

32.	Counseling Aide

33.	Counselor Aide

34.	Court Advocate

35.	Crisis Intervention Specialist

36.	Direct Support Specialist

37.	Direct Support Worker

38.	Domestic Violence Advocate

39.	Eligibility Counselor

40.	Family Reunification Specialist

41.	Family Service Aide

42.	Family Service Assistant

43.	Family Service Worker

44.	Family Support Specialist

45.	Family Support Worker

46.	Field Representative

47.	Field Service Representative

48.	Field Worker

49.	Food Management Aide

50.	Gerontology Aide

51.	Group Activities Aide

52.	Group Home Worker

53.	Group Worker

54.	Guardian ad Litem

55.	Halfway House Counselor

56.	Harm Reduction Worker

57.	Head Worker

58.	Home based Assistant

59.	Home Visitor

60.	House Visitor

61.	Housing Assistant

62.	Housing Counselor

63.	Human Service Specialist

64.	Human Service Technician

65.	Human Services Assistant

66.	Human Services Program Specialist

67.	Human Services Worker

68.	Independent Living Specialist

69.	Intake Worker

70.	Juvenile Court Liaison

71.	Licensing Worker

72.	Life Skills Instructor

73.	Management Aide

74.	Mental Health Technician

75.	Neighborhood Aide

76.	Neighborhood Coordinator

77.	Neighborhood Worker

78.	Offender Employment Specialist (OES)

79.	Offender Job Retention Specialist

80.	Outreach Coordinator

81.	Outreach Specialist

82.	Outreach Worker

83.	Peer Educator

84.	Personal Development Coach

85.	Personal Development Educator

86.	Personal Development Mentor

87.	Phone Counselor

88.	Psychological Aide

89.	Red Cross Worker

90.	Rehabilitation Caseworker

91.	Residential Assistant

92.	Residential Program Worker

93.	Residential Worker

94.	Service Aide

95.	Shelter Advocate

96.	Social and Human Services Assistant

97.	Social Contact Worker

98.	Social Human Services Assistants

99.	Social Service Liaison

100.	Social Service Technician

101.	Social Services Aide

102.	Social Services Assistant

103.	Social Services Coordinator (Social Services Coor)

104.	Social Services Specialist

105.	Social Welfare Clerk

106.	Social Work Assistant

107.	Social Work Associate

108.	Social Worker Aide

109.	Social Worker Assistant

110.	Therapeutic Assistant

111.	Travelers' Aid Worker

112.	Visitor

113.	Welfare Aide

114.	Welfare Service Aide

115.	Welfare Visitor

116.	Youth Worker

Job Tasks

	Keep records or prepare reports for owner or management concerning visits with clients. Write reports or evaluations. Maintain social services program records.

	Provide information or refer individuals to public or private agencies or community services for assistance. Present social services program information to the public. Refer clients to community or social service programs.

	Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures. Visit individuals in their homes to provide support or information.

	Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history. Interview clients to gather information about their backgrounds, needs, or progress.

	Submit reports and review reports or problems with superior. Write reports or evaluations.

	Oversee day-to-day group activities of residents in institution.

	Assist in locating housing for displaced individuals. Help clients get needed services or resources.

	Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping. Teach life skills or strategies to clients or their families.

	Consult with supervisor concerning programs for individual families. Collaborate with other professionals to assess client needs or plan treatments.

	Transport and accompany clients to shopping areas or to appointments, using automobile. Transport clients to appointments.

	Demonstrate use and care of equipment for tenant use.

	Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations. Explain regulations, policies, or procedures.

	Assist clients with preparation of forms, such as tax or rent forms. Assist clients in handling details of daily life.

	Observe and discuss meal preparation and suggest alternate methods of food preparation. Monitor nutrition related activities of individuals or groups. Advise clients or community groups on health issues.

	Meet with youth groups to acquaint them with consequences of delinquent acts. Teach life skills or strategies to clients or their families.

	Assist in planning food budgets, using charts or sample budgets. Assist clients in handling details of daily life.

	Observe clients' food selections and recommend alternate economical and nutritional food choices. Monitor nutrition related activities of individuals or groups. Advise clients or community groups on health issues.

	Inform tenants of facilities, such as laundries or playgrounds.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Nature of the Work


	(Abstract from Career Articles)

	Social and Human Service Assistants
	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Social and Human Service Assistants
	Social and human service assistants work for nonprofit organizations, for-profit social service agencies, and state and local governments. They generally work full time, and some work nights and weekends.

	Read More >>

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Interesting Fact

Actress Rachel Weisz's father invented the artificial respirator.

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