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  Software Quality Assurance Engineers and Testers
Summary  |  Description  |  Requirements  |  Salaries  |  Employment  |  Community
  Careers / Software Quality Assurance Engineers and Testers  
     
 
Summary Description
Develop and execute software test plans in order to identify software problems and their causes.
 
Sample Job Titles

1.

Game Tester

2.

Inspector

3.

Product Assurance Engineer

4.

Quality Assurance Analyst (QA Analyst)

5.

Quality Assurance Director (QA Director)

6.

Quality Assurance Engineer

7.

Quality Assurance Lead

8.

Quality Assurance Manager

9.

Quality Assurance Specialist

10.

Quality Assurance Tester

11.

Quality Engineer

 

12.

Quality Systems Manager

13.

Software Quality Assurance Engineer (SQA Engineer)

14.

Software Quality Engineer

15.

Software Quality Tester

16.

Software Test Analyst

17.

Software Test Engineer

18.

Software Tester

19.

Software Testing Specialist

20.

Systems Tester

21.

User Experience Designer (UX Designer)

 
Job Tasks

Design test plans, scenarios, scripts, or procedures.

  • Develop testing routines or procedures.

Test system modifications to prepare for implementation.

  • Test computer system operations to ensure proper functioning.

Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.

  • Develop testing routines or procedures.

Document software defects, using a bug tracking system, and report defects to software developers.

Identify, analyze, and document problems with program function, output, online screen, or content.

  • Analyze data to identify or resolve operational problems.
  • Troubleshoot issues with computer applications or systems.
  • Document operational activities.

Monitor bug resolution efforts and track successes.

  • Monitor computer system performance to ensure proper operation.
  • Document operational activities.

Create or maintain databases of known test defects.

  • Create databases to store electronic data.

Plan test schedules or strategies in accordance with project scope or delivery dates.

  • Develop testing routines or procedures.
  • Develop detailed project plans.

Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

  • Collaborate with others to determine design specifications or details.

Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

  • Manage documentation to ensure organization or accuracy.

Document test procedures to ensure replicability and compliance with standards.

  • Document design or development procedures.

Develop or specify standards, methods, or procedures to determine product quality or release readiness.

  • Develop performance metrics or standards related to information technology.

Update automated test scripts to ensure currency.

  • Develop testing routines or procedures.

Investigate customer problems referred by technical support.

  • Provide customer service to clients or users.

Install, maintain, or use software testing programs.

  • Install computer software.

Provide feedback and recommendations to developers on software usability and functionality.

  • Recommend changes to improve computer or information systems.

Monitor program performance to ensure efficient and problem-free operations.

  • Monitor computer system performance to ensure proper operation.

Conduct software compatibility tests with programs, hardware, operating systems, or network environments.

  • Test computer system operations to ensure proper functioning.
  • Test software performance.

Install and configure recreations of software production environments to allow testing of software performance.

  • Install computer software.

Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.

  • Collaborate with others to resolve information technology issues.
  • Recommend changes to improve computer or information systems.

Identify program deviance from standards, and suggest modifications to ensure compliance.

  • Test software performance.
  • Recommend changes to improve computer or information systems.

Design or develop automated testing tools.

  • Develop testing routines or procedures.

Coordinate user or third party testing.

  • Test software performance.

Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.

  • Read documents to gather technical information.
  • Test software performance.

Visit beta testing sites to evaluate software performance.

  • Test software performance.

Evaluate or recommend software for testing or bug tracking.

  • Evaluate utility of software or hardware technologies.
  • Recommend changes to improve computer or information systems.

Conduct historical analyses of test results.

  • Analyze data to identify trends or relationships among variables.

Provide technical support during software installation or configuration.

  • Provide technical support for software maintenance or use.
 
Work Activities
Importance Work Activity
96
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
89
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
89
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
88
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
85
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
82
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
82
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
80
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
80
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
79
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
77
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
75
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
68
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
68
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
64
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
64
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
63
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
61
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
59
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
58
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
58
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
56
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
56
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
54
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
52
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
48
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
47
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
44
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
44
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
33
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
31
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
30
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
 
 
     
 
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  Source: MyPlan.com, LLC, 2019; includes information from the O*NET 20.3 database, 2016, and the Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-2024 Edition. O*NET™ is a trademark of the U.S. Department of Labor, Employment and Training Administration.  
   
Interesting Fact
The Rx symbol used in pharmacology was originally as astrological sign for the planet Jupiter. Its use originated in the Middle Ages when doctors believed that planets influenced health.
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