Telecommunications Equipment Installers and Repairers, Except Line Installers

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Telecommunications Equipment Installers and Repairers, Except Line Installers

Careers / Telecommunications Equipment Installers and Repairers, Except Line Installers

Summary Description


	Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Sample Job Titles

1.	Antenna Installer

2.	Assigner

3.	Automatic Equipment Technician

4.	Broadband Installer

5.	Broadband Technician

6.	Cable Television Installer (Cable TV Installer)

7.	Cable Television Line Technician

8.	Cable Television Technician (CATV Technician)

9.	Call Box Wirer

10.	Call Circuit Worker

11.	Central Office Equipment Installer

12.	Central Office Frame Wirer

13.	Central Office Mechanic

14.	Central Office Repairer

15.	Central Office Technician

16.	Central Office Trouble Shooter

17.	Central Office Worker (CO Worker)

18.	Combination Technician

19.	Communication Equipment Mechanic

20.	Communication Equipment Repairer

21.	Communications Equipment Installer

22.	Communications Equipment Repair Technician

23.	Communications Technician

24.	Community Antenna Television Line Technician

25.	Customer Service Technician (CST)

26.	Data Communications Technician

27.	Desk Worker

28.	DSL Technician (Digital Subscriber Line Technician)

29.	Electronic Systems Technician (EST)

30.	Electronics Mechanic

31.	Electronics Mechanic Apprentice

32.	Equipment Installer

33.	Equipment Mechanic

34.	Equipment Tester

35.	Erector

36.	Exchange Mechanic

37.	Exchange Trouble Shooter

38.	Facility Examiner

39.	Facility Technician

40.	Facility Worker

41.	Fiber Optic Central Office Installer

42.	Field Service Engineer

43.	Field Services Technician

44.	Field Technician

45.	Framer

46.	Headend Technician

47.	Information Transport Systems Technician

48.	Inside Wirer

49.	Install / Repair Technician

50.	Installer

51.	Installer Apprentice

52.	Installer Electronics

53.	Instrument Adjuster

54.	Instrument Installer

55.	Instrument Mechanic

56.	Instrument Repairer

57.	Instrument Setter

58.	Interior Block Wirer

59.	Manual Equipment Mechanic

60.	Mother (Matrix) Repairer

61.	Network Cable Installer

62.	Network Cabler

63.	Network Operations Center Technician

64.	Network Specialist

65.	Office Electrician

66.	Outside Plant Technician

67.	PBX Installer (Private Branch Exchange Installer)

68.	PBX Mechanic (Private Branch Exchange Mechanic)

69.	PBX Repairer (Private Branch Exchange Repairer)

70.	PBX Wire Chief (Private Branch Exchange Wire Chief)

71.	Plant and Equipment Worker (P&E Worker)

72.	Plant and Maintenance Technician

73.	Plant Technician

74.	Power Technician

75.	Premises Technician

76.	Private Branch Exchange Installer and Repairer

77.	Public Address Servicer

78.	Relay Adjuster

79.	Relay Mechanic

80.	Remote Terminal Installer

81.	Repairer, Shop, Instrument

82.	Rigger

83.	Satellite Communications Antenna Installer

84.	Satellite Technician

85.	Service Engineer

86.	Service Technician

87.	Simplex Printer Installer

88.	Sound System Installer

89.	Sound Technician

90.	Special Equipment Technician

91.	Splicer Apprentice

92.	Station Inspector

93.	Station Mechanic

94.	Submarine Cable Equipment Technician

95.	Switch Box Installer

96.	Switch Technician

97.	Switchboard Installer

98.	Switchboard Mechanic

99.	Switchboard Trouble Shooter

100.	Switchboard Wirer

101.	Switchman

102.	Telecommunication Equipment Repairer

103.	Telecommunications Facility Examiner

104.	Telecommunications Repairer

105.	Telecommunications Switch Technician

106.	Telecommunications Technician

107.	Telegraph Installer

108.	Telegraph Mechanic

109.	Telegraph Plant Maintainer

110.	Telegraph Printer Mechanic

111.	Telegraph Repeater Installer

112.	Telegraph Repeater Mechanic

113.	Telegraphic Typewriter Installer

114.	Telegraphic Typewriter Mechanic

115.	Telephone Installer

116.	Telephone Installer / Repairman

117.	Telephone Maintainer

118.	Telephone Maintenance Mechanic

119.	Telephone Mechanic

120.	Telephone Station Installer

121.	Telephone Station Repairer

122.	Telephone Technician (Phone Technician)

123.	Telephone Worker

124.	Teletype Adjuster

125.	Teletype Installer

126.	Teletype Mechanic

127.	Teletype Technician

128.	Teletypewriter Installer

129.	Test Desk Operator

130.	Test Deskman

131.	Test Technician

132.	Test Worker

133.	Testboard Operator

134.	Ticker Installer

135.	Ticker Maintainer

136.	Ticker Wirer

137.	Time Signal Wirer

138.	Toll Mechanic

139.	Toll Test Desk Worker

140.	Toll Test Worker

141.	Toll Testboard Worker

142.	Toll Transmission Worker

143.	Transmission Systems Operator

144.	Transmission Tester

145.	Transmission Worker

146.	Transmitter Chief

147.	Trouble Shooter

148.	Trouble Tracer

149.	Voltmeter Operator

150.	Wire Technician

151.	Wireless Technician

152.	Wirer

Job Tasks

	Note differences in wire and cable colors so that work can be performed correctly. Gather information about work conditions or locations.

	Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools. Test electrical circuits or components for proper functioning.

	Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation. Test communications equipment to ensure proper functioning.

	Drive crew trucks to and from work areas. Drive trucks or other vehicles to or at work sites.

	Inspect equipment on a regular basis to ensure proper functioning. Inspect telecommunications equipment to identify problems.

	Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment. Repair electronic equipment.

	Remove and remake connections to change circuit layouts, following work orders or diagrams. Rewire electrical or electronic systems.

	Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints. Explain use of products or services.

	Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods. Analyze test or performance data to assess equipment operation.

	Adjust or modify equipment to enhance equipment performance or to respond to customer requests. Adjust equipment to ensure optimal performance.

	Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems. Confer with coworkers to resolve equipment problems.

	Remove loose wires and other debris after work is completed. Clean work areas.

	Program computerized switches and switchboards to provide requested features. Install programs onto computer or computer-controlled equipment.

	Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status. Confer with coworkers to resolve equipment problems.

	Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks. Assemble electrical components, subsystems, or systems. Install electrical components, equipment, or systems.

	Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems. Troubleshoot equipment or systems operation problems.

	Maintain computer and manual records pertaining to facilities and equipment. Document operational activities.

	Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing. Install programs onto computer or computer-controlled equipment.

	Collaborate with other workers to locate and correct malfunctions. Confer with coworkers to resolve equipment problems.

	Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures. Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.

	Test connections to ensure that power supplies are adequate and that communications links function. Test communications equipment to ensure proper functioning.

	Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment. Climb equipment or structures to access work areas.

	Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions. Read technical information needed to perform maintenance or repairs.

	Designate cables available for use. Determine types of equipment, tools, or materials needed for jobs.

	Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses. Run wiring to connect equipment.

	Remove and replace plug-in circuit equipment. Repair electrical components.

	Enter codes needed to correct electronic switching system programming. Enter codes or other information into computers.

	Perform database verifications, using computers.

	Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals. Connect electrical components or equipment.

	Clean and maintain tools, test equipment, and motor vehicles. Clean equipment, parts, or tools to repair or maintain them in good working order. Maintain work equipment or machinery. Service vehicles to maintain functionality.

	Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.

	Examine telephone transmission facilities to determine requirements for new or additional telephone services. Inspect telecommunications equipment to identify problems.

	Determine viability of sites through observation, and discuss site locations and construction requirements with customers. Gather information about work conditions or locations.

	Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas. Paint surfaces or equipment. Lubricate equipment to allow proper functioning. Maintain work equipment or machinery.

	Measure distances from landmarks to identify exact installation sites for equipment.

	Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools. Clean equipment, parts, or tools to repair or maintain them in good working order.

	Dig holes or trenches as necessary for equipment installation and access. Dig holes or trenches.

	Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment. Install electrical components, equipment, or systems.

	Provide input into the design and manufacturing of new equipment. Advise others on issues related to repairs, installation, or equipment design.

	Place intercept circuits on terminals to handle vacant lines in central office installations. Install electrical components, equipment, or systems.

Work Activities

Importance	Work Activity

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Nature of the Work


	(Abstract from Career Articles)

	Telecommunications Equipment Installers and Repairers
	Telecommunications equipment installers and repairers, also known as telecom technicians, set up and maintain devices or equipment that carry communications signals, connect to telephone lines, and access the Internet.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Telecommunications Equipment Installers and Repairers
	Telecommunications equipment installers and repairers generally work in central offices or electronic service centers. They also work in the homes and offices of customers. Some technicians must travel frequently to installation and repair sites. Telecom technicians have a higher rate of injuries and illnesses than the national average.

	Read More >>

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Interesting Fact

Cuba Gooding Jr.'s first job was as a backup dancer for Lionel Richie at the Los Angeles Olympics in 1984.

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