Tour Guides and Escorts :: Job Description

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Tour Guides and Escorts

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Summary Description


	Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

Sample Job Titles

1.	Admitting Office Escort

2.	Adventure Guide

3.	Alpine Guide

4.	Art Museum Aide

5.	Art Museum Docent

6.	Deckhand

7.	Discovery Guide

8.	Docent

9.	Driver/Guide

10.	Education Specialist

11.	Environmental Educator

12.	Escort

13.	Escort Service Attendant

14.	Establishment Guide

15.	Fishing Guide

16.	Guide

17.	Haunted History Tour Guide

18.	Historical Guide

19.	Historical Interpreter

20.	Historical Site Guide

21.	Hunter Guide

22.	Hunting and Fishing Guide

23.	Hunting Guide

24.	Interpreter

25.	Interpretive Program Coordinator

26.	Licensed Guide

27.	Mountain Guide

28.	Museum Assistant

29.	Museum Attendant

30.	Museum Docent

31.	Museum Educator

32.	Museum Guide

33.	Museum Tour Guide

34.	National Park Tour Guide

35.	Outdoor Guide

36.	Page

37.	Park Guide

38.	Plant Guide

39.	Presenter

40.	River Guide

41.	River Rafting Guide

42.	Science Interpreter

43.	Sightseeing Guide

44.	Site Interpreter

45.	Student Ambassador

46.	Tour Bus Driver/Guide

47.	Tour Conductor

48.	Tour Coordinator

49.	Tour Driver

50.	Tour Escort

51.	Tour Guide

52.	Tour Narrator

53.	Tourist Escort

54.	Tourist Guide

55.	Wellness Guide

56.	Whitewater River Guide

57.	Wilderness Guide

Job Tasks

	Describe tour points of interest to group members, and respond to questions. Provide attraction or event information to patrons. Respond to customer inquiries.

	Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries. Guide patrons on tours.

	Conduct educational activities for school children. Teach daily living skills or behaviors.

	Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices. Monitor patron activities to identify problems or potential problems.

	Provide directions and other pertinent information to visitors. Provide patrons with directions to locales or attractions.

	Greet and register visitors, and issue any required identification badges or safety devices. Greet customers, patrons, or visitors. Distribute resources to patrons or employees.

	Drive motor vehicles to transport visitors to establishments and tour site locations. Drive vehicles to transport patrons.

	Collect fees and tickets from group members.

	Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites. Explain regulations, policies, or procedures. Provide attraction or event information to patrons.

	Assemble and check the required supplies and equipment prior to departure. Monitor availability of equipment or supplies.

	Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations. Administer first aid.

	Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary. Gather information in order to provide services to clients.

	Train other guides and volunteers. Train service staff.

	Select travel routes and sites to be visited based on knowledge of specific areas. Organize recreational activities or events.

	Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages. Perform administrative or clerical tasks.

	Solicit tour patronage and sell souvenirs. Sell products or services. Promote products, services, or programs.

	Speak foreign languages to communicate with foreign visitors.

	Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment. Demonstrate activity techniques or equipment use.

	Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing. Explain regulations, policies, or procedures.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Interesting Fact

Casanova, the famous adventurer and lover, worked as a librarian until his death in 1798.

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