|
|
|
|
|
 |
 |
|
| |
Careers / Arbitrators, Mediators, and Conciliators |
|
| |
 |
|
 
|
|
|
| |
| Summary Description |
|
|
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved. |
|
|
|
|
| |
| Sample Job Titles |
 |
|
1. |
Adjuster Arbitrator |
|
2. |
Alternative Dispute Resolution Coordinator (ADR Coordinator) |
|
3. |
Alternative Dispute Resolution Mediator (ADR Mediator) |
|
4. |
Arbiter |
|
5. |
Arbitrator |
|
6. |
Arbitrator, Mediator and Hearing Officer |
|
7. |
Certified Family Mediator |
|
8. |
Commissioner |
|
9. |
Conciliator |
|
10. |
Conflict Resolution Professional |
|
11. |
Consul |
|
12. |
Contract Negotiator |
|
13. |
Contracts Specialist |
|
14. |
Court Commissioner |
|
15. |
Death Clearance Coordinator |
|
16. |
Dispute Coordinator |
|
17. |
Dispute Resolution Specialist |
|
18. |
Divorce Mediator |
|
19. |
Environmental Conflict Manager |
|
|
|
20. |
Facilitator |
|
21. |
Family Mediator |
|
22. |
Federal Mediation Commissioner |
|
23. |
Federal Mediator |
|
24. |
Hostage Negotiator |
|
25. |
Labor Arbitrator |
|
26. |
Labor Arbitrator, Hearing Office |
|
27. |
Labor Mediator |
|
28. |
Legal Mediator |
|
29. |
Mediation Commissioner |
|
30. |
Mediator |
|
31. |
Ombudsman |
|
32. |
Public Employment Mediator |
|
33. |
Public Policy Associate |
|
34. |
Public Policy Coordinator |
|
35. |
Public Policy Manager |
|
36. |
Public Policy Mediator |
|
37. |
Service Coordinator |
|
38. |
Workers' Compensation Mediator |
|
|
|
|
|
|
|
| |
| Job Tasks |
|
|
 |
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Arbitrate disputes between parties to resolve legal conflicts.
|
|
|
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Meet with individuals involved in legal processes to provide information and clarify issues.
|
|
|
Authorize payment of valid claims.
- Authorize payments to settle legal disputes.
|
|
|
Conduct hearings to obtain information or evidence relative to disposition of claims.
- Conduct hearings to investigate legal issues.
|
|
|
Rule on exceptions, motions, or admissibility of evidence.
- Rule on admissibility of legal proceedings.
|
|
|
Prepare settlement agreements for disputants to sign.
|
|
|
Set up appointments for parties to meet for mediation.
- Coordinate legal schedules or activities.
|
|
|
Prepare written opinions or decisions regarding cases.
- Prepare written decisions for legal proceedings.
|
|
|
Interview claimants, agents, or witnesses to obtain information about disputed issues.
- Interview claimants to get information related to legal proceedings.
|
|
|
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Identify implications for cases from legal precedents or other legal information.
- Make decisions in legal cases.
|
|
|
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
- Meet with individuals involved in legal processes to provide information and clarify issues.
|
|
|
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
- Make decisions in legal cases.
|
|
|
Evaluate information from documents such as claim applications, birth or death certificates, or physician or employer records.
- Evaluate information related to legal matters in public or personal records.
|
|
|
Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
- Research relevant legal materials to aid decision making.
|
|
|
Issue subpoenas or administer oaths to prepare for formal hearings.
- Prepare legal documents.
- Administer oaths to court participants.
|
|
|
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
- Research relevant legal materials to aid decision making.
- Identify implications for cases from legal precedents or other legal information.
|
|
|
Recommend acceptance or rejection of compromise settlement offers.
- Provide legal advice to clients.
|
|
|
Organize or deliver public presentations about mediation to organizations such as community agencies or schools.
|
|
|
Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
- Arbitrate disputes between parties to resolve legal conflicts.
|
|
|
Participate in court proceedings.
- Represent the interests of clients in legal proceedings.
|
|
|
|
|
|
|
| |
| Work Activities |
|
|
|
| Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
|
|
|
|
| Getting Information —
Observing, receiving, and otherwise obtaining information from all relevant sources. |
|
|
|
|
| Thinking Creatively —
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
|
|
|
|
| Establishing and Maintaining Interpersonal Relationships —
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
|
|
|
|
| Identifying Objects, Actions, and Events —
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
|
|
|
|
| Analyzing Data or Information —
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
|
|
|
|
| Making Decisions and Solving Problems —
Analyzing information and evaluating results to choose the best solution and solve problems. |
|
|
|
|
| Documenting/Recording Information —
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
|
|
|
|
| Updating and Using Relevant Knowledge —
Keeping up-to-date technically and applying new knowledge to your job. |
|
|
|
|
| Interpreting the Meaning of Information for Others —
Translating or explaining what information means and how it can be used. |
|
|
|
|
| Organizing, Planning, and Prioritizing Work —
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
|
|
|
|
| Judging the Qualities of Things, Services, or People —
Assessing the value, importance, or quality of things or people. |
|
|
|
|
| Communicating with Persons Outside Organization —
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
|
|
|
|
| Evaluating Information to Determine Compliance with Standards —
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
|
|
|
|
| Performing Administrative Activities —
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
|
|
|
|
| Scheduling Work and Activities —
Scheduling events, programs, and activities, as well as the work of others. |
|
|
|
|
| Processing Information —
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
|
|
|
|
| Performing for or Working Directly with the Public —
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
|
|
|
|
| Interacting With Computers —
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
|
|
|
|
| Developing Objectives and Strategies —
Establishing long-range objectives and specifying the strategies and actions to achieve them. |
|
|
|
|
| Monitor Processes, Materials, or Surroundings —
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
|
|
|
|
| Selling or Influencing Others —
Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
|
|
|
|
| Developing and Building Teams —
Encouraging and building mutual trust, respect, and cooperation among team members. |
|
|
|
|
| Communicating with Supervisors, Peers, or Subordinates —
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
|
|
|
|
| Assisting and Caring for Others —
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
|
|
|
|
| Coaching and Developing Others —
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
|
|
|
|
| Coordinating the Work and Activities of Others —
Getting members of a group to work together to accomplish tasks. |
|
|
|
|
| Provide Consultation and Advice to Others —
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
|
|
|
|
| Training and Teaching Others —
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
|
|
|
|
| Estimating the Quantifiable Characteristics of Products, Events, or Information —
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
|
|
|
|
|
|
|
|
| |
|
|
| |
| Nature of the Work |
|
|
| |
|
|
| Working Conditions |
|
|
| |
|
|
| |
|
|
| |
|
|
|
 |
|
|
|
| |
|
|
| Interesting Fact |
 |
|
|
| Female-owned businesses are now growing at twice the rate of all private companies. |
|
|
|
|
|
|
|
|
|
