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Careers / Arbitrators, Mediators, and Conciliators |
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| Job Requirements |
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Experience:
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job. |
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Education:
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree). |
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Training:
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Negotiation —
Bringing others together and trying to reconcile differences. |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Speaking —
Talking to others to convey information effectively. |
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| Persuasion —
Persuading others to change their minds or behavior. |
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| Critical Thinking —
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Written Expression —
The ability to communicate information and ideas in writing so others will understand. |
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| Deductive Reasoning —
The ability to apply general rules to specific problems to produce answers that make sense. |
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| Knowledge |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Psychology —
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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| Law and Government —
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Sociology and Anthropology —
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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| Personnel and Human Resources —
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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| Interesting Fact |
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| Before his successful acting career, Tom Hanks once worked as a bellhop. |
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| Did you know... |
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| The MyPlan.com Career Database provides detailed profiles on over 900 different careers! |
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