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Careers / First-Line Supervisors of Non-Retail Sales Workers |
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| Job Requirements |
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Experience:
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
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Education:
Most of these occupations require a four-year bachelor's degree, but some do not. |
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Training:
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Management of Personnel Resources —
Motivating, developing, and directing people as they work, identifying the best people for the job. |
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| Judgment and Decision Making —
Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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| Monitoring —
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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| Speaking —
Talking to others to convey information effectively. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Speech Recognition —
The ability to identify and understand the speech of another person. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Knowledge |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Personnel and Human Resources —
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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| Education and Training —
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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| Economics and Accounting —
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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| Communications and Media —
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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| Interesting Fact |
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| Meg Ryan once worked as a journalist. |
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| Did you know... |
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| The Portfolio Manager allows you to save your favorite careers, colleges and majors for easy access and comparison! |
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